Returns & Exchanges
At Letterland, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel in its original condition. Whether the fit isn't right or you have changed your mind, we are here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
